e-Gift Cards Terms & Conditions
Gift Card Terms and Conditions (September 2020)
Rovack Pty Ltd ACN: 623 529 411
Mudpuddle Pets Dog Grooming
147 Parkers Road
Parkdale VIC 3195
Gift Card Purchase
- The issuer issues electronic gift cards (e-Gift Cards).
- e-Gift Cards can be purchased from the issuer, Mudpuddle Pets Dog Grooming (www.mudpuddlepets.com.au) or in store.
- e-Gift Cards cannot be refunded.
- e-Gift Cards can be redeemed for goods and services provided by the issuer.
- e-Gift Cards can be used more than once subject to available amount.
- e-Gift Cards can be redeemed for grooming services at www.mudpuddlepets.com.au via the online scheduling page or in store.
- e-Gift Cards can be redeemed for products in store.
Lost and Stolen Gift Cards
- Keep your e-Gift Card secure and treat it like cash as it will not be reissued.
- If you believe your e-Gift Card has been lost, stolen or you suspect unauthorised use, immediately contact the issuer by calling 03 9587 5989 (during business hours).
Gift Card Expiry Date
- e-Gift Cards expire 36 months after purchase.
- Your expiry date will be displayed on the e-Gift Card.
- e-Gift Cards cannot be reloaded or redeemed for cash.
- e- Gift Cards cannot be used to purchase other e-Gift Cards.
- e-Gift Cards cannot be used to purchase in store products over the phone.
- Complaints or enquiries about e-Gift Cards should be directed to the issuer by calling 03 9587 5989 (during business hours).